Mobile Access to Banking and Payments. Anytime. Anywhere.
A recent survey reported strong interest among consumers in using their mobile devices to access accounts: 75 percent said they would consider using mobile banking services if available.
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By 2010, it is projected that the number of consumers accessing mobile banking services will grow from the current nine million to 35 million.1 As adoption and use of mobile devices continue to climb steadily, requests from mobile users for online banking and payments capabilities, such as checking balances, receiving alerts and reminders, transferring funds and receiving and paying bills, are also rising. They also want the ability to choose their mobile delivery method, and to receive anytime, anywhere access to banking services regardless of the banking channels they use today.
Fiserv provides the solution to meet your organization’s mobile application needs today.
Universal Reach with All-In-One Mobile Banking and Payments Solution
Mobile Money from Fiserv is the industry’s only all-in-one mobile banking and payments solution for “right-channeling” customers. Depending on the needs of the consumer, this solution enables organizations to reach more consumers via the mobile channel through its native support of all three mobile access modes – through a single platform:
- Wireless Application Protocol (WAP)
- Short Messaging Service (SMS)
- Mobile Application
Multi-Channel Enrollment Capabilities
Mobile Money, powered by M-Com, also offers a multi-channel enrollment capability. It enables your organization to enroll offline consumers via the mobile device, branch or contact center, as well as reaching existing online banking users.
Maximizes ROI by Driving Users to a Lower-Cost Channel
Channeling consumers from offline to the lower cost-to-serve mobile channel can open a new targeted segment for financial institutions. Mobile payments, including mobile wallet, point-of-sale payments and person-to-person payments supporting multiple payment types, will offer new ways to generate additional business opportunities while lowering operating costs.
Consolidated Customer Care, Systems Management, Security and Reporting
Mobile Money is a scalable mobile solution that leverages your existing online security infrastructure, including existing credential management capabilities. It also provides consolidated customer care and reporting across both the online and mobile channels, thus lowering the total cost of ownership and providing a better overall experience for your customer.
For more information on our solutions, please call 800-872-7882 or Request More Information.
1 Aite Group, September 2007
About Fiserv
Fiserv is a Fortune 500 company that provides information management and electronic commerce systems and services to the financial and insurance industries.
About M-Com
Founded in 2000, M-Com is a privately held mobile banking and payments solution provider with Fortune 500 banking customers in Australia, New Zealand, Canada and the U.S. M-Com’s core propositions centered on delivering world-class adoption metrics for the mobile channel for financial institutions, whilst reducing the total cost of ownership for retail banking channels. For more information, please visit www.m-com.us.